Holiday Inn Express Ciudad de Mexico Condesa by IHG

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Holiday Inn Express Ciudad de Mexico Condesa by IHG

9.3

Exceptional

2,033 reviews

Location

Based on 2033 reviews

9.3

010

Staff

Based on 2033 reviews

8.8

010

Cleanliness

Based on 2033 reviews

8.4

010

Comfort

Based on 2033 reviews

8.3

010

Value for money

Based on 2033 reviews

8.3

010

Free WiFi

Based on 2033 reviews

7.9

010

Paid WiFi

Based on 2033 reviews

7.9

010

Facilities

Based on 2033 reviews

7.8

010

Breakfast

Based on 2033 reviews

7.3

010

Anirudha

10/10

United States

YOUNG_COUPLE

January 5, 2026

Great location, new, modern facilities, helpful staff

What guests loved:

Overall a great location central to a lot of things with decent facilities. Rooms are clean and new. The staff was exceptional - they were super helpful and easy to get ahold of.

Areas for improvement:

Rooms could be bigger. There's not a lot of space to move. So it was a little tight for 2 people.

Dowdle

10/10

United States

SOLO_TRAVELLER

January 1, 2026

Good location, great staff, and a dependable room

What guests loved:

I booked a king room and it was a great choice, as a Holiday Inn Express is a dependable option for me when traveling. AC works well, good water pressure in the shower, the bed is comfortable, and the...

Areas for improvement:

There wasn’t anything that I didn’t like. If you have stayed an a Holiday Inn Express before, it is as-expected.

Philippe

9/10

Canada

SOLO_TRAVELLER

December 31, 2025

What guests loved:

Great location. Staff were all nice and really helpful. Newly renovated.

Kim

10/10

United States

FAMILY_WITH_YOUNG_CHILDREN

December 28, 2025

What guests loved:

Nice, quiet, and clean hotel. Friendly employees and good service. Easy to check in and out. Convenient and safe location. Good breakfast. Will definitely book again when revisit the city. Stro...

Raul

10/10

Mexico

SOLO_TRAVELLER

December 23, 2025

Awesome location & room; attentive and efficient staff

What guests loved:

Location is unbeatable. Rooms are small but clean and modern. Breakfast is simple but adequate. What I most appreciated, however, is how staff really goes out of the way to have your needs met. Would ...

Areas for improvement:

The hotel is still undergoing renovations. Though this didn't prevent me from having a good stay, you can still smell dust and fresh paint in the hallways and public areas. Other than that, I'd say my...

Ronny

8/10

Costa Rica

YOUNG_COUPLE

December 4, 2025

Overall, a wonderful experience for couples exploring Condesa and its nearby attractions.

What guests loved:

Located in the heart of Roma, close to everything and perfect for nightlife.

Areas for improvement:

The secure box didn’t work, and staff entered the room even when the “Do Not Disturb” sign was on the door.

Renata

9/10

Canada

FAMILY_WITH_YOUNG_CHILDREN

December 3, 2025

Excellent in everyway to enjoy Mexico city

What guests loved:

Location with excellent transportation available closeby. The quality of the service and the breakfast included. Confortable rooms.

Areas for improvement:

The coffee machine in the rooms.

Fabienne

9/10

Mexico

SOLO_TRAVELLER

September 27, 2025

What guests loved:

all went well pero we will be very happy when the construction is finito!!!!

Eduardo

8/10

United States

SOLO_TRAVELLER

September 4, 2025

I enjoyed my stay and would stay here in the future.

What guests loved:

I really enjoyed the customer service the hotel staff provided. The room was super clean and just renovated. The hotel staff provided me a fan since the AC was not working.

Areas for improvement:

Due to the on-going renovation project the AC in the room/hotel was not working. Although breakfast that i pre-purchased was good it was the same option every day, which consisted of eggs, beans and ...

Lizye

10/10

Mexico

SOLO_TRAVELLER

July 14, 2025

Reliable and walkable surroundings

What guests loved:

Great location and the attention is wonderful as always. Had breakfast there, scrambled eggs, fruit, beans and coffee.

Areas for improvement:

There was construction going on, but since I wasn't during the day, it did not matter to me.